British Airways Latest Job Vacancies















































SALES ACCOUNT MANAGER
Location: United States
Job Description:
An exciting opportunity to join British Airways’ ("BA") regional sales team in New Orleans. In this role you will seek out and develop new relationships to drive incremental revenue for British Airways, it’s Atlantic Joint Business with American Airlines, and the International Airlines Group of companies. Additionally, you will manage and develop a portfolio of Corporate, Agency and Specialist relationships, as defined by local sales management. Serving as the local British Airways representative you will engage with local government, trade and industry bodies to forge and cultivate new and existing relationships with the objective of capturing value and contributing to the New Orleans BA service launch.
Job Requirements:
·         At least one year’s sales experience in Commercial Aviation or similar
·         At least one years’ experience in Business to Business Sales
·         In-Depth knowledge of the New Orleans market
CUSTOMER CONTACT AGENT
Location: United Kingdom
Job Description:
Become a Customer Service Advisor for British Airways at their contact centre in Newcastle, and you'll help holiday makers and business travellers get to where they need to go.
One moment you might be changing someone's booking, the next you could be answering a question about departure times. Whatever the query - as a Customer Service Advisor you'll provide the solution that will get our customers to their destination.




You'll be rewarded for your hard work and dedication with generous discounts on flights and holidays. You'll also get a whopping 32 days annual leave a year (including bank holidays), to give you plenty of opportunity to see the world yourself. That's on top of the shift premiums and potential for earning uncapped commission.
Job Requirements:
You won't be following a rigid script in this role, so having excellent customer service, problem solving and IT skills will be important in this role. But this is a world-class learning organisation, so you can expect a comprehensive six week training programme before you start in your role, and plenty of opportunities for development and progression along the way.
CREW CONTROLLER
Location: United Kingdom




Job Description:
·         To administer and implement the Company’s day to day Crew operation whilst on shift in line with the published schedule.
·         To ensure all itineraries and rosters complying to both the mandatory constraints and industrial agreements.
·         To provide the efficient coordination of all mandatory and company training requirements for Flight and Cabin Crew. To ensure the minimum operational impact whilst ensuring maximum attendance.
·         To manage the daily administration of rosters including initial handover, and ensure all crew positioning flights, Horace, taxi and car hire is booked. To ensure that crew have correct information to minimise delays and maximise potential for on time departures.
·         To pro-actively feedback, to crew and schedule planning items/areas for change that influence the robust and cost effective deployment of aircraft and crew within the current operations sphere of influence and control
Job Requirements:
·         Minimum Grade C GCSE (or equivalent) in English and Maths
·         Completion of UKOMA Ops Officer Training Course

MAINTENANCE CONTROLLER

Location: United Kingdom
Job Description:
·         To maintain a close pro-active liaison with Line Stations, BACF Part M, Sub-Contracted Part M, Third Party Maintenance Service Providers and BACF Flight Technical to ensure a safe and reliable operation.
·         To ensure that all Scheduled and Unscheduled Line Maintenance tasks are managed and controlled by using established systems to monitor aircraft hours cycles and due dates to ensure continued regulatory compliance.
·         To manage and control aircraft Acceptable Deferred Defects (ADD’s) to ensure compliance, initiate rectification and arrange support (spares, tooling, documentation) in order that ADD’s are rectified in a timely manner to ensure continued fleet reliability and availability.
·         To effectively and efficiently co-ordinate and support Engineering Staff when engaged on the maintenance and recovery of Line aircraft on or away from base with regard to transport, hotac, equipment, technical issues, duty hours etc.
ACCOUNT EXECUTIVE
Location: United Kingdom
Job Description:
·         Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails, in order to meet and/or exceed expectations.
·         Understanding customer needs and requirements and matching our relevant products and services to the customer.
·         Input accurate and complete information in customer relationship management (CRM) system. Delivering enhanced data quality and customer insight.
·         Provide proposals and agree deals over the phone and through email. Utilize phone, email and web tools to communicate and present company offerings.
·         Through continuous personal development you will become a subject matter expert and act as an influencer and trusted advisor for your prospect clients
Job Requirements:
·         Degree or equivalent experience
·         A valid passport with unrestricted right to travel

DISTRIBUTION LEAD

Location: United Kingdom
Job Description:
·         Own BA relationship with key distribution and payment partners as part of wider IAG relationship and produce account development plans that ensure maximum financial and strategic value is obtained, including providing support during contract negotiations
·         Develop account development plans for distribution and payment partners
·         Ensuring Distribution costs are accurately billed to BA via monthly invoice reporting models, identifying root cause of errors or opportunities. Own, resolve and appropriately escalate any errors identified.
·         Gain good understanding of existing and developing functionality within partners and industry that will benefit BA and the wider IAG group
·         Work closely with finance to support budget planning for distribution costs and revenue opportunities, monitor actual performance and take appropriate action as required
·         Provide compelling analysis, support and insight to support BA’s existing and changing distribution & payment strategy.
Job Requirements:
·         Educated to degree level or equivalent experience

FINANCE GRADUATE PROGRAMME

Location: United Kingdom
Job Description:
We’re looking for exceptional graduates that are insightful, focused, innovative, passionate and high performing. You’ll need to have an eye for detail, strong analytical skills, along with a drive to make things happen.  In return, we’ll help you build your career in Finance, giving you an unparalleled opportunity to perform an exciting, and central role, in one of the world’s biggest airlines.
The programme will equip you with a complete range of financial and management capabilities, developing you from a talented graduate to a future business leader. You’ll have excellent exposure to senior leaders, and a real ability to influence the business strategy.
Job Requirements:
·         Hold, or be predicted to be awarded, a minimum 2:1 degree in any discipline
·         Minimum of 300 UCAS points, or equivalent
·         Have the right to live and work full time in the UK indefinitely without sponsorship
·         Pass a Criminal Record Check
PRODUCT MANAGER SALESFORCE
Location: United Kingdom
Job Description:
·         Manages the Salesforce central team responsible for the Global Sales Salesforce environment used by BA & IB across sales & revenue management.
·         Collaborate across the Global Sales organisation to ensure Salesforce is developed into a truly one stop solution supporting sales activities.
·         Deliver a robust continuous improvement process for Salesforce enhancements.
·         Be the ‘product expert’ to ensure Salesforce best practise & insight is brought into the airline and utilised to drive efficiencies and effectiveness across our sales processes.
·         Lead the Salesforce Governance group comprising the central delivery teams including; IT, Sales Excellence, Sales Operations, Revenue Management, IAG and Distribution to effectively prioritise all development, safeguard design principles and manage expectations in line with release schedules.
·         Ensure consistent, robust & relevant insight and data can be extracted from salesforce to shape and guide the Global Sales leadership direction
Job Requirements:
·         Two years in Sales Operations or equivalent, leading Salesforce implementation/strategy to drive transformational change
·         Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into product requirements
·         Deep understanding of Salesforce as a platform along with knowledge of other industry leading platforms
·         Strong verbal and written communications skills. Must be able to communicate effectively and confidently with users, team members and snr management
·         Proven facilitation skills and experience driving consensus across multiple stakeholders

SENIOR DISTRIBUTION LEAD

Location: United Kingdom
Job Description:
·         Specialise in one of three areas: Payment, Distribution and Channel Strategy
·         Develop and evaluate potential new distribution and payment channels, innovations and technologies for possible future role within IAG Distribution Strategy, including providing analysis, support and strategic insight to determine BA’s position. Maintain proactive view of industry initiatives to encourage innovation within BA.
·         Provide proactive and constructive input to projects across Commercial teams to maximise profitability and ensure distribution considerations are taken into account
·         Ensure decisions are compatible with overall business needs, objectively evaluating and monitoring business cases against the impact on costs and potential market reaction
·         Work with airline partners and sales to develop integrated channel & distribution strategies for IAG and Joint Businesses. Comfortable presenting BA’s current distribution roadmap and plans to drive greater understanding and adoption.
Job Requirements:
·         Educated to degree level or equivalent experience

AIRCRAFT MAINTENANCE SUPERVISOR

Location: United Kingdom
Job Description:
·         Working on a shift basis, responsible for the management of a team of c.25 staff
·         Responsible for the completion of all planned and ad-hoc maintenance tasks within a shift, through effective supervision and allocation of resources, equipment, assets and use of the full scope of qualifications held.
·         Responsible for remaining qualified and authorised on all aircraft types.
·         Accountable for team compliance with environmental and Health & Safety regulations/guidelines.
·         Management of airmanship standards, including compliance with regulations and company procedures to ensure continued airworthiness of the aircraft.
·         Responsible for team and individual coaching, performance management and career development.
Job Requirements:
·         EASA B1and/or B2 AME Licence (De restricted).
·         At least 1 current aircraft type authorisation, preferably on a type operated by BA

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