Alghanim Industries Job Vacancies at Middle East










CALL CENTER AGENT




Location:  KUWAIT
Job Description:
  • Provide service to customers and answer their questions and inquiries via phones. Agent should determine problems in queries. 
  • Check lines, classify the issues of the customers, give regular feedback on the effectiveness of strategies of the interaction center department 
  • Simplify the complex information to control the opportunities of business, by making people interested in the services and products offered by the company. 
  • Update the database with the possible changes and the customers' status. 
  • Cope with stressed, angry and confused customers or callers. Agent must know how to deal with tasks like call backs, disconnects, call transfers, messages and holds. 
  • Know how to communicate on the telephone with people according to the type of behavior that they have. 
  • Know how to use the corresponding etiquette on the telephone in order to satisfy and please customers. 
  • Apply the methods of creating a positive rapport with callers or customers over the phone and the proper actions to control the telephone call. 
  • In addition, the agent must use specific skills related to questioning and listening in order to maintain an effective communication on the phone.
Job Requirements:
  • Good communication skills 
  • Able to communicate in Arabic and English 
  • Good computer skills
  • Ability to work under pressure
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FINANCIAL ANALYST

Location:  KUWAIT
Job Description:
  • Consolidate and analyse financial data (budgets, income statement forecasts, etc) 
  • Provide creative alternatives and recommendations to reduce costs and improve financial performance 
  • Assemble and summaries data to structure sophisticated reports on financial status and risks 
  • Develop financial models, conduct bench marking and process analysis 
  • Conduct business studies on past, future and comparative performance and develop forecast models 
  • Identify trends, advise company and recommend actions based on sound analysis 
  • Track and determine financial status by analysing actual results in comparison with forecasts 
  • Reconcile transactions by comparing and correcting data
Job Requirements:
  • Graduate Qualification in Finance / Accounting / Economics / Business Management 
  • 1-3 years of work experience 
  • Good knowledge of financial and management accounting concepts. 
  • Demonstrated analytical ability. 
  • Fluency in English; good verbal and written communication skills. 
  • Proficient in Excel and PowerPoint.
  • Good interpersonal and presentation skills.
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GRAPHIC DESIGNER

Location:  KUWAIT
Job Description:
  • To help and support creative officer at level of finalizing the art work and projects and to follow up on printings and selected materials. 
  • Working with a wide range of media, including photography and computer aided design (CAD) 
  • Proofreading to produce accurate and high quality work. 
  • Demonstrating illustrative skills with rough sketches. 
  • Contributing ideas and design artwork to the overall brief 
  • Working on layouts and art working pages ready for print. 
Job Requirements:
  • Ability to work under pressure 
  • Good communication skills 
  • Excellent computer skills 
  • Good time management
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MECHANICAL ENGINEER

Location:  KUWAIT
Job Description:
  • Plan, deploy and contract resources for projects 
  • Submit and obtain approval for all materials needed for projects. 
  • Co-ordinate with procurement engineers to ensure that materials are purchased and delivered on time. 
  • Achieve at least the budgeted gross margin for all handled projects.
Job Requirements:
  • Bachelors Mechanical Engineering
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COMPLIANCE SPECIALIST

Location:  KUWAIT
Job Description:
  • Working under the direction and guidance of a Compliance Manager, the Compliance Specialist is expected to deliver investigation assignments in accordance with departmental procedures. Specifically; under adequate supervision, defining the work plan, summarizing the findings, interviewing suspects to determine duplicity, and recommending appropriate management actions to be taken. \
  • The preparation of working papers in accordance with departmental procedures and best practice. 
  • Liaison with line management, legal counsel and authorities on a regular or need to know basis, keeping them abreast of progress for cases under management. 
  • Preparing the draft Investigation Report for the Manager / Senior Manager’s / Director’s review and finalization. 
  • Detailing all findings, factual content, context and agreed actions to be taken with relevant operations management. 
  • Participating in the regular companywide fraud risk assessment process. 
  • Influencing the strengthening of business processes and controls through the sharing of best practices. 
  • Assisting in the detection and prevention of fraud, sharing avoidance strategies and helping to create a centre of fraud prevention excellence. 
Job Requirements:
    • Qualified Accountant - CPA, CA, and ACCA preferred, but not required. Undergraduate in Psychology, sociology or Criminology will be an added advantage, but not required 
    • Knowledge of Arabic is highly preferable and those candidates who are bilingual in English and Arabic may receive a waiver for the education and experience requirements 
    • 1 to 3 years of audit, compliance, investigation, or related and/or relevant business experience that will be valuable to the Group Compliance Department’s overall achievement of its objectives 
    • International exposure 
    • Some Knowledge of International Financial Reporting Standards, IIA Audit Standards, ACFE Standard
    • Good understanding of Corporate Governance requirements 
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SENIOR FINANCIAL ANALYST

Location:  KUWAIT
Job Description:
  • Conduct detailed analyses as per business needs. 
  • Project Group company balance sheets. 
  • Develop and implement hedging strategies 
  • Prepare and update financial and/or managerial reports. 
  • Provide data on day to day issues to operations, logistics & operational excellence. 
  • Project cash flow needs of the group - short term and long term and design appropriate debt strategy.
  • Create management reports and dashboards.
Job Requirements:
  • Post Graduate Qualification in Finance (CA/CPA/CMA/MBA or equivalent) 
  • 5 years work experience in similar function/area 
  • Sound knowledge of financial and management accounting concepts. 
  • Demonstrated analytical ability. 
  • Fluency in English; strong verbal and written communication skills. 
  • Proficient in Excel and PowerPoint. 
  • Good interpersonal and presentation skills.

PAYROLL OFFICER

Location:  KUWAIT
Job Description:
  • Administration and record keeping of attendance/leaves (all kinds), Over Time, bonuses, etc. 
  • Familiarity with Kuwaiti labour regulations and PISS requirements. 
  • Checks pay results for accuracy of payroll runs. 
  • Familiar with Bank processes for opening labor bank accounts. 
  • Responsible for the proper entry, storage, update and security of employee personal data, updating personnel files and employee status changes. 
  • Manage the filling process of different documents. 
  • Preparation of travel authorizations, salary certificates, etc 
  • First point of contact for all payroll issues 
  • Any other duties/ projects assigned by Sr. Payroll Manager from time to time.
Job Requirements:
  • Minimum of bachelor’s degree required. 
  • Degree/ Diploma in HR would be added advantage 
  • Well versed with Kuwait Labour law. 
  • Experience of working on ERP Payroll system is must \
  • 3-5 yrs. experience in similar role in reputed organization. 
  • A high level of energy, commitment and enthusiasm 
  • Arabic speaking would be added advantage

OUTDOOR SALES EXECUTIVE

Location:  KUWAIT
Job Description:
  • Responsible for sales promotion and to secure additional business
  • Responsible for establishing marketing strategies to improve sales
  • Handling of enquiries and quotations
  • Proper correspondence with customers, agents and the operational department
  • Develop customer database
  • Market information, competition activities
  • Update account loss report
  • Collection of customer dues related to sales activities
Job Requirements:
  • 2-3 years’ experience in Parts, Lubricants, Tyres or Spare Parts 
  • Age between 25- 33 years old 
  • Basic knowledge of computers 
  • Good command of English, Bilingual preferred 
  • Knowledge of Kuwait commercial and industrial market 
  • Ability to take initiative and responsibility
  • Good sales and communication skills

FLEET SALES EXECUTIVE

Location:  KUWAIT
Job Description:
  • Maintain the highest standards of customer service
  • Understand and meet customer needs and requirements
  • Provide performance of out reach duties to support outlet sales 
  • Close sales and achieve monthly sales quotas 
  • Demonstrate and articulate customer advanced product features and benefits which may involve technical descriptions of products and the way they may be used
Job Requirements:
  • Deliver on the sales and customer satisfaction objectives 
  • Professional attitude with a dynamic personality 
  • Excellent communication skills and strong product knowledge 
  • 1 to 2 years relevant experience in local market 

QC COATING INSPECTOR

Location:  KUWAIT
Job Description:
  • Daily reporting to QC Supervisor on all inspection activities. 
  • Ensures paint products receipt inspection carried out as per Purchase Order requirement.
  • Ensures all the steel before coating is properly cleaned to the specification requirements. 
  • Ensuring weather monitoring record available before cleaning and coating. 
  • Visual inspection for general appearance of painting. 
  • Verifying painted members are free from all painting defects and are painted / inspected according job requirements. 
  • Making sure that the handling damages are touched up after handling and storage has been completed prior to shipping. 
Job Requirements:
  • Engineering/ Diploma in any discipline + Min 5years experience (GCC exp.Preferred) 
  • NACE Level II or B GAS Level II Certified Inspector

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