CHALHOUB International Job Openings



MARKETING MANAGER

Location: United States
Job Description:
  • Drives traffic to store & improves store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
  • Implements marketing strategies & action plan given by The Brand to improve brand’s performance
  • Is responsible for consumer knowledge, segmentation and lifecycle by country/city/store
  • Supervises the execution of the marketing action plan of the local markets & analyzes results (Store events, direct marketing, promotions…)
  • Reports to Brand on store performance and related marketing KPI’s
  • Animates the brand, media, and digital agency and identifies key opportunities for brand awareness.
  • Coordinates the relationships between the Brand’s headquarters and the Shop.
  • Uses marketing KPIS to set realistic but stretching targets for the team, brand and activities and suggests optimizations on actions and tools.
  • Additional tasks might be required, in reasonable alignment with the job role
Job Requirements:
  • University Degree in Business or Marketing
  • Graduate from recognised Business Schools or Universities





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JV Coordinator

Location: United States
Job Description:
  • Establish sound business relationships with JVs as well as Group Support Services and Competence Centers
  • Facilitate and follow-up with Legal, Accounting and S&I to identify and resolve operational challenges
  • Develop an in-depth knowledge of the activity and operational business needs of the joint ventures
  • Gather all data necessary for preparation of meetings and analysis of JV performance (e.g. budget, sales reports, monthly reports) and perform extraction on CORE
  • Liaise with Project managers for detailed status updates on store openings.
  • CO Group JV support
  • Deal with highly confidential data with utmost discretion
  • Interact with a diverse network of stakeholders: Principals, JVs, Group Competence centers
  • Manage the agenda of CO Group JV, book meeting rooms, appointments etc.
  • Assist in preparation of correspondence, reports, presentations and other complex documents
  • Participate in business reviews with each JV and capture MoM
Job Requirements:
  • MBA or CPA
  • Project Management
  • Knowledge and understanding of the retail environment



SHOP MANAGER 

Location: United States
Job Description:
  • Identify customer potential needs and use initiatives to meet those needs.
  • Ensure consistency in guest experience delivered and handle all complains.
  • Ensure building, maintaining and using the customer data base.
  • Build and maintain guest experience standards in order to build strong loyalty.
  • Communicate with Guests to assess and satisfy their needs, and meet or exceed their expectations.
  • Conduct sales analysis, follow up on market trends and monitor the competition’s activity.
  • Propose ways to improve the business: in store merchandizing, opening hours, product mix…
  • Produce quantitative and qualitative sales report
  • Be present in the shop floor to generate sales and handling VIP customers.
Job Requirements:
  • High School Degree completed.
  • At least 2-3 years in a Managerial Sales Position role within the luxury segment.
  • Regional experience, ideally within the Gulf.
  • Previous experience in delivering Customer Service and Managing a Team.
  • Good understanding of Retail KPIs, such as Average Basket and Unit Per Transaction.

SHOP MANAGER

Location: QATAR
Job Description:
  • Achieve the sales target allocated to the store
  • Participate with the sales executive team in generating sales through high selling techniques.
  • Build and maintain customer relationships in order to build strong loyalty
  • Ensure consistency in customer service delivered  and handle all complaints
  • Enter all received goods in Baan inventory and ensure proper record of all stock movements
  • Order and replenish all goods to avoid any out of stock situation
  • Assist the Shop Manager in preparing for the inventory.
  • Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
  • Implement all merchandising as per the brand’s visual merchandising guidelines
  • Conduct daily walkthroughs to check presentation standards.
Job Requirements:
  • High School Degree completed.

BEAUTY CONSULTANT

Location: KUWAIT
Job Description:
  • The opportunity to build a career with a world-class luxury retail group.
  • Incentives, Medical/Life insurance, Schooling.
  • Staff discount at most participating partner brands.
Job Requirements:
  • Min high school certificate
  • 2-3 years of  experience in Sales/Retail
  • Fluent Arabic speaker and preferably English fluent as well

WAREHOUSE OPERATIVE

Location: KUWAIT
Job Description:
  • The opportunity to build a career with a world-class luxury retail group.
  • Incentives, Medical/Life insurance, Schooling.
  • Staff discount at most participating partner brands.
  • Internal mobility
Job Requirements:
  • Young age ( 23 - 32 years old)
  • Able to communicate in English
  • Physically fit
  • Follows rules and instructions

SALES EXECUTIVE

Location: QATAR
Job Description:
  • Achieve the sales target by using advanced sales techniques and product knowledge.
  • Focus on selling and up selling.
  • Build and maintain guest experience standards in order to build strong loyalty.
  • Communicate with Guests to assess and satisfy their needs, and meet or exceed their expectations.
  • Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation.
  • Implement all merchandising as per the brand’s visual merchandising guidelines.
Job Requirements:
  • High School Degree completed 
  • At least 2-3 years in a Sales Position role within the luxury segment.
  • Regional experience, ideally within the Gulf.
  • Previous experience in delivering Customer Service

PLANNER

Location: KUWAIT
Job Description:
  • Ensure healthy stock situation at each POS (not to have any return/ excess stock by the end of the year).
  • Follow up on orders to avoid out of stock situation, late, and wrong deliveries.
  • To define correctly the quarterly need of testers and make sure that at POS level, there is always enough testers (to align with coaches)
  • Follow up on daily basis on the sales situation and implement the needed action plan.
  • Coordinate with coaches for the execution of animation
  • Ensure a proper implemetation of the planogram at all doors.
  • Prepare all the needed documents for the mall and store approval regarding the installation of animation.

COMMERCIAL FINANCE MANAGER

Location: UAE
Job Description:
  • Advise co-CEOs, CO Group JVs and CFO on financial terms of the shareholders’ agreement for new ventures or in case of a renegotiation, dilution or exit (business plan, contingency analyses, projections on financial impact of JV’s subscription to support services
  • Safeguard the interest of the Group in regards to their minority shareholders rights (The right to seek information; The right to voice opinion; The right to seek redress) namely to financial disclosure and transparency
  • Take part in Board meetings and Business reviews alongside the CO Group JVs
  • Build a trustworthy relationship with JV management and board members and insure a smooth flow of communication and information sharing
  • Advise CO Group JV on how JVs can improve their financial performance and anticipate short-falls that might impact Group’s share.
  • Assist CO Group JVs in financial analysis and strategic business recommendations for the Group regarding JV management
Job Requirements:
  • Finance and Commercial experts with a minimum of 12 years work experience coming from Management Consultancy, Big4 and Luxury Retail background. .
  • Must be fully qualified ACA, CPA, CIMA or similar level of accounting or finance qualification.
  • MBA is a plus
  • You must possess the ability to challenge and build relationship.
  • French speaker is ideal

SENIOR RETAIL ARCHITECT

Location: UAE
Job Description:
  • Develop Retail concepts for the Groups Beauty, Fashion and Gift stores.
  • Conducts research for the creative team, to be up to date on the latest design tendencies.
  • Works on multiple projects and collaborates with team members in accordance with project expectations.
  • Meets with requesters to determine requirements of projects; determines feasibility of project and prepares costs estimates to meet project budget.
  • Review and Asses project needs, strategize the store plan to meet the merchandising commercial needs in terms of : SKU & Density Calculations, Path to Sale, Sightlines, Navigation paths and Consumer experience
  • Performs original design work utilizing specifications, sketches and ideas on developing designs.
  • Assists in conducting preliminary studies of proposed projects to obtain information on space and design requirements, obtaining measurements and making sketches preliminary to the preparation of drawings.
  • Assists in preparation of design development drawings.
  • Assists in the development and putting together of mood boards, material boards, concept presentations and design briefs.
  • Assists in preparation of layout and draws preliminary sketch / views of the project to present to client.
  • Assists with the detail design / construction document preparation.
Job Requirements:
  • Retail Store Design experience is mandatory
  • Degree in Interior Architecture Design or Architect Design
  • 2 - 5 Years’ Experience with a Background in Luxury Lifestyle


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