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Process Standardization
Role synopsis
The Process Standardisation Lead (Americas) – Lead to Contract will be reporting to the Process Standardisation Team Leader (Americas) and will be responsible for the end-to-end delivery of BP Lubricants process standardisation and improvements in the area of Customer Management (Lead to Contract) for all of the Americas businesses.
Key accountabilities








  1. Responsible for the end-to-end delivery of BP Lubricants process standardisation and improvements for their regions in the area of Customer Management (Lead to Contract) which covers all business processes that contributes to the sales pipeline journey starting from obtaining leads up to when a contract is established/ renewed , including its integration points with other critical triggering processes in areas of marketing (Campaign Management) as well as pricing (Offer Management). This covers :
    1. Define and manage the detailed plan for the scope including, but not limited to: . Territory Strategy; Account Management; Opportunity Qualification; Proposal (RFP/RFQ); Contract Formalization; Contract Delivery; Pricing Standardisation & Compliance across all business teams
    2. Defines and maintains the Terms of Reference, Project Charter and Roadmapper update for their delivery scope areas.
    3. Support the Process Standardisation Team Lead in scope and change control management for their delivery areas:
      1. Execute process reviews and changes in line with the overall region’s business strategies, with a view to moving towards greater standardisation and process excellence in Lead to Contract.
      2. Work with the relevant parties to identify and agree process improvement opportunities across the regions
      3. Ensure that there is an appropriate change control process in place. Ensuring requests are aligned to relevant standards and that appropriate testing takes place before being released.
      4. Ensure all approved and implemented process changes are reflected in the regional documentation and are appropriately communicated to all impacted parties.
    4. Support the Process Standardisation Team Lead in the definition and tracking of benefits realisation for their delivery scope.
    5. Identifying and obtaining resources from all teams (Process Architects, GBS, BP Lubricants OU and Functions, IT&S) required to deliver their scope for process standardisation.
    6. Activity-manage all the tasks and assigned resources for their delivery areas. This means identifying the required deliverables/outputs, assigning to resources they have been allocated and monitor the progress.
    7. Responsible for the deliverables produced by the team. This includes monitoring the quality of the deliverables/outputs produced (content relevance, template adherence), provide inputs and contribute to the production of these deliverables.
    8. Support the Process Standardisation Team Lead in project governance, reporting status updates and issue/risk management for their transformation areas
    9. Adheres and contributes to the Delivery methodology established by the Process Transformation Lead
    10. Working with other Process Standardisation Leads to ensure consistency in scope and design of process standardisation.
    11. Process delivery issues tracking, management and escalations. Responsible for ensuring all risks and issues are flagged through the appropriate mechanisms (based on risk level) and mitigation actions worked through with relevant stakeholders
  2. Advocate the use of appropriate user networks as required, to leverage and build on process knowledge in the regions, and that these are well connected to share best practice and challenges across the regions.

Create and manage set of relationships with internal & external stakeholders to create appropriate benchmarks and ensure learnings are shared within Lubricants & across (where appropriate).
Essential Education
A minimum of a Bachelor's Degree.
Essential experience and job requirements
  • Demonstrable deep experience of successfully delivering a regional complex process transformation or improvement project in the role as a team leader
  • Good business process knowledge in area of Customer Management (Lead to Contract, Pricing)
  • Ability to lead a virtual team
  • Ability to work across different levels of detail from supporting strategy development to evaluating detailed business process requirements to implementing the process changes to operationalising the changes into the business successfully
  • Ability to appreciate BP’s modus operandi and the ability to engage, enthuse and bring something inspiring to BP Lubricants, whilst simultaneously fitting to the existing leadership group culturally
  • Adequate business acumen and advanced communication skills to be able to engage powerfully with diverse stakeholders and sell positively to them
  • Ability to work in a matrix environment
  • Tenacious in getting issues resolved (e.g. Change Request, Defects, Business escalations etc.) to avoid delay on critical path.
Other Requirements (e.g. Travel, Location)
Willing and able to travel up to 25% of the time in order to fulfill the responsibilities of this position.
Desirable criteria & qualifications
• Experience with ERP systems implementations
• MBA, Accounting qualifications
Relocation available
No
Travel required
Yes - up to 25%
Is this a part time position?
No
About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. With a workforce of 80,000 employees, BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

BP Lubricants aspires to be the best branded marketer in the global lubricants industry. We focus on creating superior value for our customers and consumers, through differentiated lubricants and related products, backed by excellent services and people, in an efficient and safe operation. We offer a wide range of lubricant products and services for the consumer, commercial, marine and industrial markets. Our brand portfolio includes Castrol, Veedol, Aral and BP, each backed by our commitment to high performance and leading-edge technology.

In the US, BP Lubricants has a well established reputation for innovation in our product offerings and go-to-market approach. Our premium, high performance engine oils are category leaders and we work closely with our channel partners to maintain and grow our business in a mutually beneficial manner.


Role synopsis
The Process Standardisation Lead (Americas) – Record to Report will be reporting to the Process Standardisation Team Leader (Americas) and will be responsible for the end-to-end delivery of BP Lubricants process standardisation and improvements in the area of Finance, Compliance and Control processes for all of the Americas businesses.
Key accountabilities
  1. Responsible the end-to-end delivery of BP Lubricants process standardisation and improvements for their regions in the area of Record to Report processes which will be critical to support Lubricants Business Management (LBM) operations. This covers :
    1. Define and manage the detailed plan for Record to Report scope: General Accounting; Account Reconciliations; Intercompany Accounting; Fixed Assets Management; Taxation; Compliance and Controls; and Month End Close Process, financial consolidations and financial statements.
    2. Defines and maintains the Terms of Reference, Project Charter and Roadmapper update for their delivery scope areas.
    3. Support the Process Standardisation Team Lead in scope and change control management for their delivery areas :
      1. Execute process reviews and changes in line with the overall region’s business strategies, with a view to moving towards greater standardisation and process excellence in Record to Report.
      2. Work with the relevant parties to identify and agree process improvement opportunities across the regions
      3. Ensure that there is an appropriate change control process in place. Ensuring requests are aligned to relevant standards and that appropriate testing takes place before being released.
      4. Ensure all approved and implemented process changes are reflected in the regional documentation (ARIS mapping) and are appropriately communicated to all impacted parties.
    4. Support the Process Standardisation Team Lead in the definition and tracking of benefits realisation for their delivery scope.
    5. Identifying and obtaining resources from all teams (Process Architects, GBS, BP Lubricants OU and Functions, IT&S) required in delivering the scope for process standardisation.
    6. Activity-manage all the tasks and assigned resources for their delivery areas. This means identifying the required deliverables/outputs, assigning to resources they have been allocated and monitor the progress.
    7. Responsible for the deliverables produced by the team. This includes monitoring the quality of the deliverables/outputs produced (content relevance, template adherence), provide inputs and contribute to the production of these deliverables.
    8. Support the Process Team Lead in project governance, reporting status updates and issue/risk management for their transformation areas
    9. Adheres and contributes to the Delivery methodology established by the Process Transformation Lead
    10. Working with other Process Standardisation Leads to ensure consistency in scope and design of process standardisation.
    11. Process delivery issues tracking, management and escalations. Responsible for ensuring all risks and issues are flagged through the appropriate mechanisms (based on risk level) and mitigation actions worked through with relevant stakeholders
  2. Ensure that there are appropriate user networks in place to leverage and build on process knowledge in the regions, and that these are well connected to share best practice and challenges across the regions
Essential Education
A minimum of a Bachelor's Degree.
Essential experience and job requirements
  • Demonstrable deep experience of successfully delivering a regional complex process transformation or improvement project in the role as a team leader
  • Good business process knowledge in area of Customer Management (Lead to Contract, Pricing)
  • Ability to lead a virtual team
  • Ability to work across different levels of detail from supporting strategy development to evaluating detailed business process requirements to implementing the process changes to operationalising the changes into the business successfully
  • Ability to appreciate BP’s modus operandi and the ability to engage, enthuse and bring something inspiring to BP Lubricants, whilst simultaneously fitting to the existing leadership group culturally
  • Adequate business acumen and advanced communication skills to be able to engage powerfully with diverse stakeholders and sell positively to them
  • Ability to work in a matrix environment
  • Tenacious in getting issues resolved (e.g. Change Request, Defects, Business escalations etc.) to avoid delay on critical path.
Other Requirements (e.g. Travel, Location)
Willing and able to travel up to 25% of the time in order to fulfill the responsibilities of this positio























































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